The therapy market has changed. App-based services, marketplaces and matching algorithms have made it easier than ever to find a "therapist", but not always easier to find a properly qualified, accountable one. We think people deserve to know exactly what they're getting when they walk through our door.

That's why every therapist at Clarity Wellbeing Clinic is Clarity Approved. It isn't a marketing badge. It's a set of standards we hold every team member to, before they join us and throughout their work with our clients.

What Clarity Approved means

To join our team, every therapist must demonstrate three things, and continue to demonstrate them while they work with us.

Verified registration with a recognised professional body

Every Clarity therapist is a current registered or accredited member of a recognised UK professional body: the BACP (British Association for Counselling and Psychotherapy), the BABCP (British Association for Behavioural and Cognitive Psychotherapies), the HCPC (Health and Care Professions Council), the BPS (British Psychological Society), or the NCPS (National Counselling and Psychotherapy Society). We check this directly with the body, not via the therapist. Membership is what allows them to be held to a published ethical framework, and to be subject to a formal complaints procedure if anything ever went wrong.

Professional liability insurance, in their own name

Every Clarity therapist holds their own professional liability insurance, in date and appropriate to their practice. This protects you as a client and demonstrates that the therapist takes their professional responsibilities seriously. We see proof of insurance on joining and on each annual renewal.

Regular clinical supervision

Clinical supervision is a confidential professional relationship where therapists discuss their work with an experienced supervisor. It's a requirement of every recognised UK professional body, and it's how the quality of therapy is maintained over time. Every Clarity therapist works under regular supervision. Some of our team are themselves trained clinical supervisors who provide this for others.

Why this matters

Therapy is a deeply personal thing. You'll be talking to your therapist about parts of your life that you may not have spoken about to anyone else. The minimum you deserve is to know that the person across from you, or on the other end of the video call, is properly qualified, accountable to a professional body, and supported by ongoing supervision.

It's a low bar, and we think it should be the floor for any therapy service, not a feature. Unfortunately, in the current market, it isn't. Some online platforms use the title "counsellor" loosely, with widely varying standards of training. The Clarity Approved badge on our therapist profiles is our promise that the floor has been met, and exceeded.

A note on how our team works

Therapists at Clarity Wellbeing Clinic work as self-employed Associate Therapists. Each Associate Therapist is responsible for their own clinical practice, holds their own professional indemnity insurance, and is independently accountable to their professional body.

Clarity Wellbeing Clinic provides the practice setting, the vetting standards described above, and ongoing oversight of those standards. The clinical work and the therapeutic relationship itself are between you and your therapist, which is how counselling and psychotherapy properly work.

This structure protects everyone: it ensures your therapist is fully professionally accountable to you and to their regulatory body, and it ensures the clinic's standards are upheld consistently across the whole team.

How to verify a therapist yourself

You don't have to take our word for it. Every UK professional body publishes a public register you can search to verify any therapist's membership status, including ours.

Each of our therapists' profiles names the body they're registered with, so you can check directly.

Clarity Approved.